Letting Go: Who Owns It Now?

A system going live is not the same as a system being owned. Reforms can run well while an implementing partner is present, but sustaining them after the partner steps away requires something more: institutional ownership. This eGov Academy Learning Series webinar, part of the Shared Rails series, will explore what it takes to make a reform last. Our speakers will share real-world insights on ownership, and what distinguishes a successful deployment from genuine institutional ownership; people, and how to build state capacity that outlasts the original team; funding, and the shift from project budgets to recurring line items; policy, and how to anchor reform in mandate rather than goodwill; and trust, and why sustained citizen use can be a critical part of continuity.